trust center
PMDC verified
100% private
About GenXDoc
Guided by Quran 5:32: “Whoever saves a life, it is as if he had saved all of mankind.” GenXDoc (powered by Docto since 2020) connects 800+ PMDC verified doctors with patients across Pakistan — instantly, securely, and affordably.
800+ doctors
18 cities
24/7
Terms & conditions
NOT for emergencies. In emergency, visit nearest hospital or call 1122.
Service may delay: While we aim to connect in seconds, delays can occur due to network, hosting, or doctor availability. GenXDoc is not liable.
Service may delay: While we aim to connect in seconds, delays can occur due to network, hosting, or doctor availability. GenXDoc is not liable.
By using GenXDoc, you agree to consult only for non‑emergencies. We are a facilitator, not a healthcare provider. Teleconsultation may have limitations.
Privacy policy
GenXDoc never shares your data with any third party. Doctors sign strict NDAs; violation = permanent ban + PMDC report. End‑to‑end encrypted & confidential.
Read full privacy policyRefund policy
100% refund if doctor unreachable within 12h. Clinic cancellations 2h prior = full refund. For online consult (1499 PKR): refund before e‑prescription is generated.
Read full refund policy
Zero tolerance: doctor confidentiality – Any doctor sharing patient details with a third party will be permanently banned and reported to PMDC.
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